Privacy Policy
Effective Date: 02/10/24
At Mwamba Imara Sacco Ltd., we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, services, and engage with us.
1. Information We Collect
We may collect personal information from you when you:
- Register as a member of Mwamba Imara Sacco
- Apply for loans, savings accounts, or other services
- Contact us via email, phone, or through the website
- Participate in surveys or promotional activities
The personal information we may collect includes:
- Personal Identification Information: Name, ID/passport number, date of birth, gender, nationality
- Contact Information: Email address, phone number, physical address
- Financial Information: Bank account details, transaction history, loan applications
- Employment Information: Occupation, employer details (if applicable)
2. How We Use Your Information
The information collected is used to:
- Process your membership application and provide our services
- Manage your savings, loans, and other accounts
- Verify your identity and ensure security in transactions
- Communicate with you regarding your account, loans, or any services requested
- Provide updates on our products, services, and promotional offers
- Comply with legal obligations, such as government audits or reporting requirements
- Improve our website, services, and customer experience
3. Sharing Your Information
Mwamba Imara Sacco Ltd. does not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With authorized third parties who assist in operating our website, conducting our business, or servicing you (e.g., auditors, IT service providers) under strict confidentiality agreements.
- With government authorities, auditors, or law enforcement if required by law, to comply with regulations or in the event of legal claims or disputes.
- With your consent, for instance, if you opt to participate in certain promotions or surveys.
4. Data Security
We take the security of your personal information seriously. To protect your data, we employ a variety of security measures, including:
- Encryption and secure data storage
- Access controls, allowing only authorized personnel to view sensitive information
- Regular audits and monitoring to detect and prevent unauthorized access
- Use of secure communication channels for transactions and personal communications
Despite these precautions, no online transaction or storage method is 100% secure. We, therefore, encourage members to take personal security measures such as safeguarding account details and logging out after accessing the Sacco portal.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are stored on your device to remember preferences, such as login details or browsing history.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to fully experience our website features.
6. Your Privacy Rights
As a user of our website or a member of Mwamba Imara Sacco, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your personal information
- Request deletion of your data, where applicable and subject to legal or contractual obligations
- Opt-out of marketing communications at any time by following the instructions provided in such communications
To exercise any of these rights, please contact us via email at mwambaimara2010@gmail.com or phone at 0717-329 339.
7. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We do not control these sites and are not responsible for their privacy practices. We encourage you to review their privacy policies when accessing such links.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review this policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, feel free to reach out to us:
- Email: mwambaimara2010@gmail.com
- Phone: 0717-329 339
- Postal Address: P.O. Box 80196-80100, Mombasa, Kenya
Mwamba Imara Sacco Ltd. is committed to maintaining the highest standards of privacy protection for all members and visitors to our website. We appreciate your trust in us and look forward to serving you.
